Ticket-Info

As of 2014, Ticket Sale day will now be on the FIRST SATURDAY OF JUNE

The lottery for in-person tickets will be held at Telus Field (Rossdale Road & 96th Ave) on June 7th, 2014. On-line ticket sales will also be the same day.

Additional details will be released as the date approaches.

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2014 TICKET PRICES (As of April 2014)

ADULT (18-64 years)

Personal Pass             $169 (1 ticket for all 4 days)

4-Day Transferable   $199 (4 separate tickets that can be shared)

Thursday Evening      $57
Friday Evening           $57
Saturday Full Day*     $67
Sunday Full Day*       $67

*Note: Saturday and Sunday single tickets are good for the full day; admission beginning at 9:30 am

 

YOUTH (12-17 years) (ID will be checked at the gate for proof of age)

4-Day Transferable   $84 (4 separate tickets that can be shared)

Thursday Evening      $21
Friday Evening           $21
Saturday Full Day*     $21
Sunday Full Day*       $21

*Note: Saturday and Sunday single tickets are good for the full day; admission beginning at 9:30 am

SENIORS (65-79) (ID will be checked at the gate for proof of age).

(Seniors who buy all four days can still exchange all four tickets for a festival wristband (worn for the full event) at the gate if desired.)

Thursday Evening      $21
Friday Evening           $21
Saturday Full Day*     $21
Sunday Full Day*       $21

*Note: Saturday and Sunday single tickets are good for the full day; admission beginning at 9:30 am

Seniors 80 yrs and over are free. 

        Seniors may be asked for proof of age, and will join the regular admission line.

Children (11 and under)       FREE

         Children must be accompanied by an adult.

Children (under 12 ) and Seniors 80+ will be admitted at the gate regardless of sell out.

HOW & WHERE TO BUY TICKETS

1. In person at Telus Field (10233 96 Avenue NW).   SATURDAY JUNE 7st,  2014

(Information below is from 2013 and may be updated or changed for 2014)

(Click to find directions)

  • In-person sales at the Telus Field – Festival Ticket Office will incorporate a lottery line-up for getting tickets.
  • Doors open by 7:00 a.m, and you must be in line by 8:00 to be eligible for the lottery.
  • You will not be able to hold spaces in the line for people coming later.
  • The Festival Ticket office accepts Visa, Mastercard, Debit and Cash.  (Cheque Payments are also accepted, but these orders will be held until the payment clears)
  • Successful lottery entrants will be able to purchase 4-day and senior tickets, but because of the limited number of day tickets, the festival will not be able to guarantee that all single day tickets will be available for purchase.
  • Approximately 50% of Tickets will be available to In-person patrons.  The remaining 50% will be sold through On-Line and Ticketmaster.

2. Online through the Edmonton Folk Music Festival website

at 2:00 p.m. Saturday, June 1st at www.edmontonfolkfest.org.

  • Setting up an account in advance of on-line sales is strongly recommended – (Click to create an account)
  • Setting up an account will speed up the ordering process, but does not guarantee you a ticket.  Your personal information and email address are secure and are not used for any other purpose.
  • A service fee of 4% will be applied for all successful orders made through the Festival website, at time of purchase.

3. Ticketmaster: Online, charge-by-phone, and Kiosks

at 2:00 p.m. Saturday, June 1st at www.ticketmaster.ca or:

  • 1-855-985-5000 (Ticketmaster’s Charge by Phone Line)
  • If you are planning on purchasing at a Ticketmaster Kiosk, we recommend contacting Ticketmaster first to confirm location and hours of operation.
  • Standard Ticketmaster fees apply

Please Note: The total number of tickets available for on line and Ticketmaster sales vs. morning lottery line up will remain the same as in years past. Half available in person, half to other sources (EFMF online, and Ticketmaster)

 

Sales limits: (as of May 15th 2013)

In person at Telus Field – Sales limits per order: Maximum of 6 Adult festival passes (Personal passes and/or Transferable) and 4 Single day tickets of each day (Adult and/or Senior). Youth tickets are unlimited.

Online via the Folk Festival – Sales limits per order: Maximum of 4 Adult festival passes (Personal passes and/or Transferable) and 4 Single day tickets of each day (Adult and/or Senior). Youth tickets are unlimited.

Through Ticketmaster (phone/kiosk/online) – Sales limits per order:  Maximum 4 Adult festival passes (Personal passes and/or Transferable) and 4 Single day tickets of each (Adult and/or Senior)Youth tickets are unlimited.  (1-855-985-5000/www.ticketmaster.ca)

 

Total Tickets Available:

11,000 4-day passes (these include both Adult and Youth passes).

1,000 Day tickets (for seniors)

1,000 single day tickets for each day (these include both Adult and Youth passes).

Up to half of the 4-day passes will be allotted for in-person sales at the Folk Festival Office.  The remaining 4-day passes will be allotted for online via the Folk Festival website  and Ticketmaster.

ALL SALES ARE FINAL.  NO REFUNDS/REPLACEMENTS OR EXCHANGES

 

TO COLLECT YOUR TICKETS

If you purchased your tickets through Ticketmaster, you must contact a Ticketmaster outlet to arrange for collection. After 12 noon on the Wednesday of the Festival week, Ticketmaster tickets will only be available at the On-Site Box Office  (North Gate) during the hours posted for the On-Site Box Office.

Tickets purchased online via edmontonfolkfest.org are processed in June and are generally ready for collection in July.  Tickets can also be held at the Folk Festival Main Gate for no charge.  If you require mailing, a mail fee can be added at time of purchase for an additional charge.  Tickets will not be mailed until July, so we will not mail tickets out of country and will instead hold those for collection at the gate.

Instructions for collection at our Festival Box Office as well as hours of operation will be forwarded to you via email (to the address provided when you made your purchase). To collect your passes from the Folk Festival Box Office, you will require photo ID as well as the confirmation number provided at time of purchase. The Folk Fest Box Office is located at 10115-97 A Ave.  ( River Valley -Rossdale Flats on the North West End of the James MacDonald Bridge)  

If you are unable to collect your tickets before the festival, all tickets (including ticketmaster purchases) will be transferred to the On-site Box Office at the North Gate on the first day of the event.  If you are picking up tickets at the gate, please allow for extra time as there may be a lineup.  Photo ID will be required to obtain the pass so if you wish to have someone else collect your tickets at the either our Main Box Office or at the On-site Box Office, you will need to call the box office in advance to make arrangements.

Please check the box office hours below to ensure that the appropriate box office is open when you come to collect your passes.

 

Main Folk Fest Box Office (10115-97 A Ave) For collection of tickets before the festival:

Monday through Friday from 9:30am – 5pm

(Main Box Office Closes the Wednesday before the festival at 7 pm)

*The box office will be open from 9:30am – 5pm on the Monday before the festival

Late Night ticket pickup Available in August (Dates TBA)

On-site Box Office* (North Gate only) For collection of tickets during the festival:

Thursday:  Noon – 10:30pm
Friday:       Noon – 11:30pm
Saturday:   9:00 am  – 11:30pm
Sunday:     9:00 am – 9:30pm

 

IMPORTANT INFORMATION:  If there are any issues with your purchase, we will be using your email address to contact you, so it is important that you read the messages that we may send you periodically through the summer.  Your order may be cancelled if there is an issue with payment and we are unable to contact you before the festival.

If you still have questions you can contact us directly by phone by calling the ticket office at 780-429-1999.  Or by email at:

tickets(at)efmf.ab.ca

GATE LOTTERY PROCEDURE (FOR FESTIVAL ENTRANCE)

A lottery will be in effect to determine priority entrance to the festival during the event.  Please refer to the FAQ section for details.



To access the ticket swap board go here: EFMF Swap Board

How to Post Your Tickets on the EFMF Swapboard

  1. Click the red ‘New Topic’ button (in the top left corner). You will need to log into Google to create a post.
  2. Create your post. Make sure to include:
    1. Your name
    2. Email address
    3. The tickets you have for sale and the asking price. Tickets can ONLY be sold at FACE VALUE plus service charges, if purchased online or through Ticketmaster.
    4. A Folk Fest or Ticketmaster confirmation number. You must include a confirmation number or your order will not be posted.
    5. Click the red ‘Post’ button (in the top left corner).
    6. You’re done! Please note that we moderate all posts, so your post will not appear immediately on the swapboard.

 

When you have sold your tickets, please contact the Box Office at 780-429-1999 or tickets@efmf.ab.ca to have your posting taken down.

Posts with tickets for sale will be displayed on the main page, below the welcome message. Just click on the post you are interested in to view it.